Emirates and Huawei have announced the global launch of the Emirates Smartwatch App, powered by the HarmonyOS 5 operating system. This strategic move marks a significant step in advancing digital transformation in the travel sector and reflects the deepening partnership between the world’s largest international airline and a global technology powerhouse.
This milestone follows the renewal of a Memorandum of Understanding between the two parties during Arabian Travel Market 2025 in Dubai. Emirates is now among the first global airlines to integrate its services with the latest version of HarmonyOS. The collaboration underscores a shared commitment to delivering intelligent, connected solutions that enhance passenger experiences—particularly in the Chinese market.
A Smart Journey Begins at the Wrist
The new smartwatch app has been designed to offer a seamless user experience, enabling Emirates passengers to instantly access key travel services, including:
- Real-time flight updates
- Itinerary and route overviews
- Boarding pass display
All features are accessible through a smart, intuitive interface—delivered with a single tap on the smartwatch, eliminating the need for separate app launches.
The app leverages the advanced capabilities of HarmonyOS 5, providing an AI-powered experience and smooth cross-device integration within Huawei’s ecosystem.
Official Statements
Commenting on the partnership, William Hu, Managing Director of Ecosystem Development and Operations for Huawei Consumer Business Group in the Middle East and Africa, said:
“Our partnership with Emirates marks a pivotal step in reimagining smart travel experiences. By combining Huawei’s cutting-edge technology with Emirates’ premium service, we’re redefining how users connect with global brands—right from their wrist.”
Orhan Abbas, Senior Vice President of Commercial Operations – Far East at Emirates, added:
“Huawei’s intelligent ecosystem enhances our ability to connect with travelers in more impactful ways, particularly in key markets like China. The launch of this smartwatch app sets a new benchmark in real-time engagement and enables us to deliver smarter, more personalized travel experiences, reinforcing our global presence and service excellence.”
Strengthening Cooperation and Expanding in China
The ongoing collaboration between Emirates and Huawei encompasses several key initiatives, including:
- Enhancing the performance of the Emirates app on Huawei AppGallery
- Joint promotion of major campaigns, such as the upcoming launch of Emirates’ new routes to Shenzhen and Hangzhou in July
- Co-creating localized marketing content targeting digital-savvy travelers across the Middle East, North Africa, and China
A Seamless Digital Extension of Emirates Services
Now available on Huawei smartwatches, the app serves as a digital extension of Emirates’ renowned service, offering today’s travelers a more interactive and comfortable journey.
This launch marks a new chapter in the evolving partnership between Emirates and Huawei and reaffirms their joint commitment to developing AI-driven, integrated, and data-led travel experiences fit for the future of smart mobility.
